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This is a very easy problem to fix. I work in the collection industry and I am very familiar with your problem. Believe me the bill collectors calling you dont really want to bother you. However, they are trying to contact someone with the same or similiar name as yours. They resources they use to locate people they refer to as the debtors often varies. They often do use 411 or an online phone directory but normally when they conduct their searches aka skip tracing they use services like lexis nexis or credit bureau files which contain more accurate information. The reason they are asking you to verify personal information like your address or the last four digits of your ss# is because they cannot openly disclose or discuss the matter with a third party...That is illegal and they can get into trouble.
Now to stop the calls for good all you really have to do is tell verify that your address does not match or the last four of your ss# does not match. (note this is not a security risk because they are only asking for you to give a yes or no answer. For example, if your the last four of your social is not 1234 and you say no and you think about it you did not give any personal info. If it is 1234 you then they most likely already have the information and you might want to talk about discussing the matter with them because you are the involved party.
If the information does not match and you are not the person they are looking for tell them to stop calling and legally they have to. If not file a complaint with your attorney general they are in violation of the FDCPA and you can sue them and win. Might be a good idea to record future coversations or at least tell them you are recording the call.
Even if you are the person they are looking for and it has been verified by you legally they can call you at your home number. However, if you send a formal cease letter in writing then legally that have to stop calling regardless.
In addition they are never allowed to knowingly contact you on a cellphone. thats an fdcpa violation as well.
They cannot call you at work or anywhere other than home after you have given a verbal cease.
Hope this helps
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