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Best they'll do is accept 75% of the balance. The rep said they get paid 70% of the balance for their old chargeoffs. She claimed this has gone through 3 CA's since 2005 and now it's back to the OC and that it's getting ready to be sold. I only received one notice a few months after returning the phones and that's the only time I've ever heard of anything regarding this.
She said they'll update the status as paid in full/charge off instead of settled/charge off
The charges are for the monthly access charge even though the phones were returned in 15 days and no mins were used. I asked to have a copy of the signed contract sent to me because I don't remember anywhere on it where I had to pay for a full month of cell service if I returned the phones within the worry free guarantee.
Any suggestions?
The account was opened 12-4-2005 so it's within SOL. 75% settlement would come to $270 total which I can pay, I'm just not sure it's justified.
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