i am trying to figure out if there isa anything i can do about this. i went to safeway, i put $100 on my prepaid visa, and bought a few groceries. the total was $27.99. i only had $25 so i said to take the rest off my visa card. so he couldnt figure out how to do it, people were getting mad and leaving the line, i even told him i would not get something so it was under the $25 cash i had and he acted like he coudnt understand me.. so he finally did because someone told him how. so i gave him $25 and swiped my card.
so now i see on my balance that not only did he take my last $25, he also charged it all to my visa!

someone please tell me they can give me my moneyt back. i am so pissed ! i used my last $100 to put it on there to buy all my digital pics and now i cant! this sucks!
what do i tell them? do i ask for my money back at all of am i just shit out of luck because they hired an idiot that cant understand english and doesnt belong working a cash register? thanks!
i know i shoul dhave the reciept and believe me i save all of them! but i actually went thru my receipt drawer the day before seeing my balance online and i actually threw it out!
cant thry still give my money back? this totally sucks, i wouldnt have went and spent the money to put it ON the visa just to go thru the store and use it!

well, first you should have checked your receipt before leaving the store, Especially knowing he was having problems.

You should contact the manager and explain the situation in a CALM, RATIONAL manner ... They have records if the drawer was over $25 that day.

Look on the register receipt and see if it lists both the cash and the card payments... if it does, take it to the store they will reimburse you right away.

If the cashier didn't enter the cash payment into the register so you have no actual proof on paper, here's what you do: take the receipt in and ask to speak with a manager. Explain what happened. They will use the receipt to determine the time/date of the transaction, and who the cashier was.

They will talk to the cashier if he is available, and hopefully he will remember this and tell the truth. If he doesn't, then they can check the records for that teller - his till likely would have been about $25 over that day, and that will corroborate your claim.

Even if his till is not over $25 because he is completely horrible at his job, the manager can check the security video. They should have every cash register on video, and they will clearly see you handing the cashier money as well as the card. Again, this will corroborate your story.

In this way, you should be able to get your money back. You may have to spend a little time advocating for yourself, but as long as you are firm, but still patient and courteous, they will fix it. Don't be afraid to ask for a higher manager if the one you are dealing with doesn't want to believe you or take care of the problem. If you have to, go all the way up to the store manager, or even the regional manager. Whatever you do, don't go away. Remember: the squeaky wheel gets greased, so continue to make noise until they give you your money back!

Good luck!

Go to the Safeway and explain the situation to the manager. They have to balance their registers every night and his should have been over by $25. You should be able to get your money back.

PS When discussing this with the manager, I suggest you don't use words like "idiot."

Good luck