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Credit card co wont give info I need???
Recent Q. under credit which I answered, got me thinking there has to be some way to deal with credit card cos. customer serv. people who keep playing dumb, or are dumb. A notice with a previous statement said new way to figure my charges by like daily compound, no doubt will increase my minimum payment and finance charges.
So isn't it the card's resonsibility to tell us the specifics of what they will be doing shortly? I got no help from cust. service or a supposed supervisor and have spent a very long time on phone.No one claims any knwoledge of the notice I got. It has no date, just a small 4-page insert, the kind with small print and no signature. If several people there know nothing and dont seem to have a way to even get hold of a copy of this mysterious notice I got, at what point am I not responsible for the new terms when they hit? I'm trying to be pro-active but the co. sounds like I'm making a nuisance calls. I mean, it IS my credit and payments involved!Contact who?
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