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Usually the Federal Trade Commission, if that is not right, the FTC will usually refer you to the government organization, such as the Comptroller of Currency, that regulates the bank or credit card company in question. You can also contact the your state's banking department. You need to put in a copy of the front and back of your check and your credit card statement showing the amount of the credit on your statement differed from the amount of your check. I do not know enough about it, but how would you prove the payment was not credited when the bank received it unless you have a bank receipt or some other receipt from the credit card company saying they got the check? Also you could try the Better Business Bureau. I would try resolving the dispute with the bank first.
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